Privacy Policy

Protection of Personal Data 

  1. HOLY LLAMA collects only the absolutely necessary personal data, according to the purpose for which they are intended, while they are not subjected to any further processing in a manner incompatible with the purpose for which they were collected. As the controller of personal data received through the use of the Website, HOLY LLAMA is committed to protecting privacy and providing appropriate safeguards for the protection of such data, in accordance with the General Data Protection Regulation (GDPR) EU 2016 /679, Law 4624/2019, as well as the applicable Regulatory Acts of the Personal Data Protection Authority.
  2. HOLY LLAMA informs the User that, acting through its executives or third-party external partners, who act under its instructions and on its behalf, it will process the personal data sent to the Company by email or registered in the Website, as follows:
  1. Type of data: i. Regarding the electronic messages (e-mails) that are sent: The data that the User fills in during his/her registration and/or for the realization of an individual order – purchase by sending an electronic message (and in particular his/her name, address of residence or receipt of the products, the contact telephone number, the e-mail address and, where applicable, the order) ii. With regard in particular to the bulk ordering of ready-made meals for a specific event (“catering”), the data entered by the User in the contact form of the Website (and in particular his/her name, address residence or receipt of the products, the contact telephone number, the e-mail address and any other necessary information regarding the event (“event planning”) iii. Regarding the data for the subscription to the newsletter: The above personal data that are registered in the special point of the Website during the registration of the User and the placing of an order, if the User chooses the specific category of communication with the Company, iv. Regarding the electronic forms for purchasing / ordering products and/or services: The personal data linked to specific consumer preferences, choices and habits and/or any other personal data of the User submitted by him in the “Additional Information” field.
  2. Purpose of processing: i. Serving the User while browsing the Internet and visiting the HOLY LLAMA website, ii. informing the User about the new products for sale and/or services provided, any events / actions / offers / promotions regarding the products and / or services provided by HOLY LLAMA, iii. the User’s participation in HOLY LLAMA activities (e.g. offers / discounts / social actions / Bazaar etc.), iv. the improvement of the operation and the evaluation of the services, activities, programs, events and actions in general of HOLY LLAMA, v. the defense of HOLY LLAMA’s interests and the fulfillment of its obligations under the Law.
  3. Recipients of the data: For the data necessary to serve each of the above processing purposes and within the scope of the responsibilities of each recipient: the employees and external partners of HOLY LLAMA. 
  4. Rights of the data Subjects: The User may at any time exercise the rights, as a subject of his/his data, provided by the General Regulation on the Protection of Personal Data 679/2016 EU (in particular articles 12 to 23 thereof), Law 4624/2019 (articles 34, 35, 54, 55, 56), in particular the right to information and access to the data processed by HOLY LLAMA, the right to restrict processing of his/her data, the right to rectification and erasure (“right to be forgotten”) and the “right to portability” of his/her data.
  5. Newsletter: Every User who wishes to receive the HOLY LLAMA newsletter should fill in their electronic address (email) in the special form on the Website. This data will be kept and processed by HOLY LLAMA until the User declares his/her wish to no longer receive the newsletter either by choosing the option to unsubscribe in every newsletter he receives or by sending a relevant request to the email address …… ………………………
  6. Special categories: HOLY LLAMA does not collect or require the disclosure of sensitive personal data (special category data) for the needs of the Website.
  7. Withdrawal of Consent: Each User is informed that he/she has the right to withdraw his/her consent for any processing of personal data for which he/she has given his/her consent to HOLY LLAMA.
  8. Supervisory Authority: The Greek supervisory authority for the implementation of the General Data Protection Regulation EU 2016/679 is the Independent Personal Data Protection Authority. Users can contact the aforementioned Authority for issues related to the management of their personal data. Also, the Subjects of personal data have the right to submit a complaint to the Independent Authority for the Protection of Personal Data, 1-3 Kifisias Avenue, P.O. 11523 Athens, phone: 2106475600, email: contact@dpa.gr, www.dpa.gr.